All Apps
Focused, high-quality apps for Freshdesk, Freshservice, and Zendesk. Each one built to solve a real support team problem.
Twilio 2-Way SMS
Reply to the ticket. The customer gets the SMS.
Kanban Board Pro
Your Freshdesk support queue — visualized, organized, and moving fast.
Slack Escalations for Zendesk
Every Zendesk ticket gets its own Slack channel or thread. No tab switching.
Recurring Ticket Schedules
Automate ticket creation effortlessly at regular intervals
AI Smart Assist (Multi-lang)
Rephrase, respond, translate, summarize and research with ChatGPT
AI Smart Assist (Multi-lang)
AI powered agent assistant using ChatGPT. Respond, rephrase, translate, research, summarize and more
Advanced SMS Alerts
Send Twilio, Bird or ClickSend SMS from ticket or via automation
AI Translate Buddy (Multi-lang)
AI powered translation with automatic language detection (manual override)
AI Ticket Summary
AI powered summary, sentiment, topic and profile modeling
Audio Video Attachments
One magic link. Your customer records. You watch it right in the ticket.
Automated Change Requests
Auto-generate change requests at regular intervals. Create tasks, notes and more.
Recurring Ticket Schedules & Tasks
Schedule ticket creation effortlessly at regular intervals
