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Apps built for
support teams

16 apps. Freshdesk, Freshservice, and Zendesk. Built by a team obsessed with support team productivity.

Apps Published

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Built for Support Teams

Featured App

Slack Channels

Freshdesk

Every Freshdesk ticket gets its own Slack channel.

Dedicated Slack channel per ticket — private, named after the ticket, context auto-pinned
Shared Escalation Channel mode — one thread per ticket inside a single shared Slack channel
Link any existing Slack thread to a ticket by pasting its permalink — no new channel needed
Delink a thread cleanly — posts a notification and removes the association in one action
In-sidebar chat panel — read and reply to Slack from inside the Freshdesk ticket
Auto-swarm groups — @mention a Slack usergroup to batch-invite the whole team instantly

Featured App

Freshdesk

Your Freshdesk support queue — visualized, organized, and moving fast.

Visual Kanban board — organize by status, agent, group, priority, type, tags, or custom fields
Drag-and-drop ticket management — update fields in one move, zero page loads
Swimlanes — group tickets across a second dimension for cross-team visibility
Shared boards — create up to 10 boards and share with your team
Inline ticket actions — reply, add private notes, update properties from the board
Live audio & video recording — attach voice and video messages to tickets